How can we help?

• Getting started

  Sign up, pick a plan and get your first post out.

  • Your first 15 minutes
  • Starting your free trial
  • Setting your time zone

• Brands

  Overview: Brands

  Brand profile, voice, colours, keywords and brand score.

  • Fetch your brand from a website
  • Choosing voice tones
  • Improving your brand score

• Channels

  Overview: Channels

  Connect, reconnect and manage your social profiles.

  • Connecting a channel
  • Setting posting slots
  • Moving a channel to another brand

• Planner

  Overview: Planner

  List, board and calendar views, drafts and sharing.

  • Drag to reschedule
  • Sharing a read-only calendar
  • Publish like a human

• Post editor

  Overview: Post editor

  Captions per channel, media, labels, notes and post score.

  • Customising per channel
  • Understanding the post score
  • Post types for Instagram and Facebook

• AI & credits

  Overview: AI & credits

  Post with AI, text actions and what each action costs.

  • How credits work
  • Post with AI
  • What happens when credits run out

• Campaigns

  Overview: Campaigns

  Turn one brief into a reviewed, scheduled run of posts.

  • Creating a campaign
  • Reviewing and approving posts
  • Blog article campaigns

• Design Studio

  Overview: Design Studio

  Templates, the editor and AI image tools.

  • Starting a new design
  • Using your brand kit
  • Using a design in a post

• Inbox

  Overview: Inbox

  DMs, comments, mentions and reviews in one place.

  • Turning profiles on and off
  • Suggested replies
  • Assigning and resolving threads

• Workflows

  Overview: Workflows

  Triggers, steps and run history for automations.

  • Describe a workflow with AI
  • Available triggers
  • Reading run history

• Bio pages

  Overview: Bio pages

  Build, theme and publish link-in-bio pages.

  • Building a page from a sentence
  • Blocks and themes
  • Bio page analytics

• Team & roles

  Invite teammates and clients, roles and approvals.

  • Inviting members
  • Owner, Admin, Manager and Client
  • Requesting approval

• Billing & plans

  Overview: Billing & plans

  Trials, upgrades, invoices and cancelling.

  • Changing your plan
  • Monthly vs yearly billing
  • Cancelling your subscription

• API

  Overview: API

  API keys, endpoints, statuses and webhooks.

  • Creating an API key
  • Scheduling a post via the API
  • Webhook events

• MCP

  Overview: MCP

  Connect your AI assistant to PostRocket.

  • Connecting an assistant
  • Choosing which brands it can reach
  • Revoking access

Full step-by-step articles are being written and will appear here before launch.